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  • November 7, 2016 at 1:37 pm #1247573
    NewSite
    Participant

    Hi,

    I used to be able to edit our main page with FontEnd Editor. After some revisions, I was not able anymore: the logo on top of the loading page keeps spinning indefinitely. If I revert to a specific revision, it still works, but if I revert to the latest it doesn’t. So something is messed up between the two updates but I can’t figure out what.

    Any suggestion of what it could be?

    thanks!

    P.S. we are on WP 4.6.1

    November 7, 2016 at 1:42 pm #1247577
    NewSite
    Participant
    This reply has been marked as private.
    November 7, 2016 at 5:02 pm #1247781
    Jade
    Moderator

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Let us know how it goes.

    November 8, 2016 at 10:18 am #1248864
    NewSite
    Participant

    Hi,

    thanks for the link. I was on 4.6.2 but even after updating (and clearing browser cache) the page is still not loading.

    Thanks!

    November 8, 2016 at 10:54 am #1248927
    Rupok
    Member

    Hi there,

    Are you facing this on a particular page or for all pages? Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 8, 2016 at 12:07 pm #1249021
    NewSite
    Participant
    This reply has been marked as private.
    November 9, 2016 at 3:23 am #1249743
    Christopher
    Moderator

    Hi there,

    Visual Composer has a Frontend Editor. You can enable it in Settings > Visual Composer > X Integration. However, we can’t recommend the use of the front end editor, which is why it’s disabled by default. If you use the front end editor, you should use the Visual Composer native shortcodes. Due to complexities in how the front end editor works, it’s difficult to get all our shortcodes to work seamlessly with it, without rewriting a good deal of them. As mentioned in our Visual Composer Knowledge Base article, this is not something we’re able to provide support for. We would suggest using the backend editor.

    We’re certainly looking into better ways to integrate with it, but most involve drastically changing markup to fit VC’s proprietary grid system. Potentially this could effect thousands of existing sites, so it’s a tricky balance.

    Thanks for your understanding.

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