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[blk_mirror]

When I open a page I’ve created to edit it, I select a content box and hit the edit button.
The VC window opens and a little circle just spins, can’t edit content.
Help.

[Friech]

Hi THere,

Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Cheers!

[blk_mirror]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for writing back with the credentials! I can see classic editor works fine but there is a memory error on front-end editor. You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Note that if your host limit the memory on server then it might not work. In that case ask your hosting provider to increase PHP memory limit.

You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

Hope this helps.

Cheers!

[blk_mirror]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for writing back. It’s clearly a memory issue and should be solved after increasing PHP memory. I am sure it’s not set enough yet. Can you ask your hosting provider about the the value of PHP memories set?

Cheers!

[blk_mirror]

This reply has been marked as private.

[blk_mirror]

This reply has been marked as private.

[blk_mirror]

Sorry, just got off the phone with my hosting. The white screen is gone. Phewf.
And I can edit text.

Thank you!

[Rupok]

You are welcome!

Glad that it fixed as it should be 🙂

Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[Author]

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