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  • October 9, 2016 at 10:45 pm #1209346
    inspyre.nz
    Participant

    Hi there,

    Updated to the latest version of X today, and visual composer has broken. Using the included version of the plugin.
    Running WP 4.6.1
    X version 4.6.4
    URL: http://new.jdw.inspyre.net.nz

    Cheers

    October 10, 2016 at 1:19 am #1209424
    Lely
    Moderator

    Hi There,

    There’s confirm bug on X4.6.3 where vc templates is not loading but then a fixed was already rolled out on X 4.6.4. You can check it here:https://theme.co/changelog/
    Would you mind providing us with login credentials so we can take a closer look on your case? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    October 12, 2016 at 7:50 pm #1213857
    inspyre.nz
    Participant
    This reply has been marked as private.
    October 13, 2016 at 3:02 am #1214282
    Rad
    Moderator

    Hi there,

    I just checked it and Visual Composer is working fine, would you mind providing some details?

    Like what issue and how we can reproduce it.

    Thanks!

    October 13, 2016 at 3:47 am #1214320
    inspyre.nz
    Participant

    Thanks for your response! Did you look at the front of the website? You’ll reproduce it right there 🙂

    October 13, 2016 at 6:23 am #1214472
    Rad
    Moderator

    Hi there,

    Ah I see, it’s due to the setting of your Visual Composer > X Integration and it was set to remove templates and native elements.

    I went ahead and toggled them off.

    I don’t see any issue for newly added content from visual composer.

    Cheers!

    October 13, 2016 at 3:11 pm #1215216
    inspyre.nz
    Participant
    This reply has been marked as private.
    October 13, 2016 at 3:24 pm #1215230
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

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