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[antonpolosin]

Hi. Have a bit of a problem with visual composer on my web site: http://www.flighttour.com.au/. Trying to add “custom headline” but it doesn’t show up on the page. Thank you
WEB: http://www.flighttour.com.au/
X VERSION: 4.4.2
DON’T USE CORNERSTONE

[Christian]

Hey Anton,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[antonpolosin]

This reply has been marked as private.

[Lely]

Hi Anton,

Thank you for the credentials. I made this test page:Visual Composer Test to check the issue and yes, I can confirm that the Custom Headline is not showing on the frontend but then I can’t duplicate the issue on my test site. Would you mind reinstalling X theme and visual composer? Please login via FTP and then delete x theme folder from wp-content/themes/ and visual-composer folder js_composer on wp-content/plugins. Then install it again via Addons. Do let us know how this goes.

[antonpolosin]

Unfortunately. It still doesn’t work. Any other suggestion. Should I reinstall wordpress. Thank you

[Paul R]

Hi,

Can you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[Author]

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