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  • August 29, 2016 at 12:49 pm #1152115
    rhoadesc
    Participant

    I’ve uploaded a mpeg video into slider revolution, but it’s not playing on the homepage slider. http://innvictis.abouttobeawesome.com/ It’s only showing the cover image. I would like it to autoplay on a loop, and I believe I’ve set the settings to reflect that. Can you help me to make it play? I’ve made a user for [email protected]

    http://innvictis.abouttobeawesome.com/wp-admin
    WordPress 4.6
    X Version: 4.6.1
    Cornerstone Version 1.3.1

    August 29, 2016 at 2:12 pm #1152240
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    September 2, 2016 at 3:18 pm #1158895
    rhoadesc
    Participant
    This reply has been marked as private.
    September 2, 2016 at 8:04 pm #1159211
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. Please convert your video to at least a .mp4, .ogv or .webm file. Mpeg will not work and not a cross browser video format. For more details, please check out the documentation here: https://www.themepunch.com/revslider-doc/main-background/#tab-1437536189479-6-2

    Hope this helps.

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