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  • #1166216
    Paul B
    Participant

    Hi Themeco

    I have checked the forums and cannot find an answer to my problem, sorry.

    I am using the latest version of x theme and using the Ethos stack in serverpress offline development so am unable to share the links.

    When I try to create a video portfolio the video will not show in the thumbnails on the portfolio page or around the site ( I have a portfolio preview section on the home page)

    The solutions I have found on this forum all point to a “featured content” box with the option to choose “media” as featured image, I however do not seem to have such an option (see attached screenshot).

    To clarify the videos work on the portfolio single item page but not as thumbnails anywhere else on the site.

    Kind Regards

    #1166429
    Christian
    Moderator

    Hey Paul,

    Sorry but we need to check your setup so please copy your site over to an online development server. Then, give us access to your WordPress admin.

    Thanks.

    #1172887
    Paul B
    Participant
    This reply has been marked as private.
    #1173000
    Christian
    Moderator

    Hey Paul,

    Your Video Portfolio Item Settings is empty (see attachment). Please set it up so we could check the issue.

    Thanks.

    #1174806
    Paul B
    Participant

    Hi Christian

    oooops sorry, there is now 1 populated portfolio item on the site!

    Thanks.

    #1174997
    Rupok
    Member

    Hi Paul,

    Kindly follow this – https://community.theme.co/forums/topic/how-to-make-video-visible-on-portfolio-page/#post-399386

    Note that it’s not same for all stacks since each stack have it’s own unique layout. So if you don’t see the option then it’s not available for your stack (you can try changing the stack). In that case, I’d suggest you to use an appropriate featured image.

    Cheers!

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