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  • May 18, 2016 at 2:53 pm #998003
    fredbutson
    Participant

    I have video lock activated and have filled in all the info. It’s enabled. But I cannot get the darn thing to show up 🙁 I have Home selected at the bottom as well.

    May 18, 2016 at 5:41 pm #998267
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    May 18, 2016 at 6:02 pm #998281
    fredbutson
    Participant
    This reply has been marked as private.
    May 18, 2016 at 11:21 pm #998763
    Friech
    Moderator

    Hi There,

    Thanks for the credentials, but please do a testing for a plugin conflict first. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Cheers!

    May 19, 2016 at 10:02 am #999555
    fredbutson
    Participant

    Ok. Deactivated like you said. No video 🙁

    May 19, 2016 at 11:51 am #999758
    Rupok
    Member

    Hi there,

    Thanks for updating. I can see a JS error on your pages for the video lock. Could you remove and re-install the extension? Also you have placed some other text within the embed content but you should only place the frame.

    Let us know if you still face this.

    May 19, 2016 at 4:16 pm #1000291
    fredbutson
    Participant

    Must be an issue with the embed I was using from vimeo. I tried using the whole embed. Then I tried without the stuff after the last iframe> . Neither worked. However, when I point to a locally hosted video it works perfectly. Thats good for now. If i need something else later i’ll reach back out. Thank you for your assistance.

    Fred

    May 19, 2016 at 9:24 pm #1000729
    Rue Nel
    Moderator

    Hello There,

    When using videos hosted in 3rd party service, you use this code (http://prntscr.com/b65xo8) and do not forget to select the pages or posts that you want Video Lock to appear on.

    
<iframe src="https://player.vimeo.com/video/165810407" width="640" height="360" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

    I have tested it in my local test server and it has works perfectly.
    http://prntscr.com/b65y63

    May 21, 2016 at 1:13 am #1002643
    fredbutson
    Participant

    Thank you. That worked.

    May 21, 2016 at 2:09 am #1002684
    Friech
    Moderator

    We’re delighted to assist you with this.

    Cheers!

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