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  • May 19, 2016 at 1:47 pm #1000006
    E
    Participant

    I’ve got a self-hosted video that displays fine on desktop, but not on mobile. From other posts I’m aware of the following:
    – mobile does not auto-play on mobile
    – b.g. video does not work on mobile

    Neither of those are my issue. This is a self-hosted video. There is sound on mobile, but no visual other than the poster. I need the video to actually play and show itself when the play button is tapped on mobile, like it plays on desktop. Right now, it’s a black video while the video plays sound on mobile. Also, this is happening on both a cornerstone page and a regular page.

    latest version of WP and X

    May 19, 2016 at 2:46 pm #1000128
    Joao
    Moderator

    Hi There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thanks,

    Joao

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