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  • #1276646
    michaelxxx
    Participant

    Hi,

    today I saw a problem with my videos in my blog. Normaly the video opens in a lightbox… now it opens in the same window?

    [image src="http://one-million-places.com/wp-content/uploads/2016/05/reiseberichte/asien/indonesien/tauchvideo-cystal-rock.jpg" alt="Tauchvideo Cystal Rock" link="true" href="https://www.youtube.com/embed/vIK1lwc-mQo?rel=0"]

    This code work all the time very good.

    Please check it here:
    http://one-million-places.com/tauchen-und-schnorcheln

    All other images in my blog still opens in a lightbox:
    http://one-million-places.com/reiseberichte/suedamerika/ecuador/galapagos-tauchen-gordon-rocks-santa-cruz

    Do you know what can be the reason for this?

    #1276799
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Since you have installed a caching plugin WP Super Cache, please clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.

    If that doesn’t help, would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1277138
    michaelxxx
    Participant
    This reply has been marked as private.
    #1277153
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! It sounds like you might be having an issue with a third party plugin FooBox plugin. Please make sure that you have configuration this plugin correctly. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #1277159
    Paul R
    Moderator

    Hi,

    It sounds like you might be having an issue with a third party plugin (foobox). Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #1279760
    michaelxxx
    Participant

    Hi,

    is there maybe a problem with Firefox and the Shortcodes?

    When I open this site in Firefox:
    http://one-million-places.com/reiseberichte/australien-neuseeland/australien/sightseeing-melbourne
    the counter is not working and stays on “0”. (see screenshot)

    When I open the same site in Chrome I got no problems.
    I use the newest version 50.0.2 of Firefox.

    #1280038
    Rad
    Moderator

    Hi there,

    It works on my firefox, what device you’re testing it on?

    Thanks!

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