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  • January 15, 2017 at 4:18 pm #1331126
    andreatq
    Participant

    Dear all,

    I would like to show an .mp4 video embedded in a revolution slider slide in a footer widget. It works perfectly on Firefox, does not start on Internet Explorer and does have some weird effect on apple safari. There it is displayed in a strange coloring (like neon light).
    Any idea?
    I will send the login credentials in a subsequent message.
    Thanks a lo for your kind support in advance!

    Best wishes.

    Andrea

    January 15, 2017 at 4:33 pm #1331138
    andreatq
    Participant
    This reply has been marked as private.
    January 16, 2017 at 12:10 am #1331528
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I have checked your site and the video at the footer. I can confirm that there is something wrong when viewed in Safari. In chrome, I can not view the video; http://bewusst-heilen.de/wp-content/uploads/2017/01/brunnen.mp4

    I am suspecting that the video file has been corrupted. Please make sure that your video has been converted as .mp4 properly. Please use conversion software like Hand Brake to have a correct and standardized video format. You can check it out here: https://handbrake.fr/

    Hope this helps.

    January 16, 2017 at 3:29 pm #1332618
    andreatq
    Participant

    Hi Rue Nel,

    that did the job.
    Thank you very much!

    Best wishes,

    Andrea

    January 16, 2017 at 6:52 pm #1332879
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

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