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  • December 7, 2016 at 12:43 am #1284142
    josieromero
    Participant

    I am using X Theme / Integrity 1. The video background is not working properly. Can you please assist me in fixing this issue. It does not load on any browser.

    December 7, 2016 at 2:00 am #1284203
    Friech
    Moderator

    Hi There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    In the meantime, please follow the solution provided here: https://community.theme.co/forums/topic/background-video-not-working-in-safari-or-firefox-but-works-in-chrome/

    Cheers!

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