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[philipfemo]

Hi X Theme!

I am working on http://www.getbundl.com/test
It looks like autoplay for the videos is not working in Chrome?
Do you have any suggestions on how to fix this other than the alternative of writing the raw html and embedding the video myself.

BR

[Lely]

Hi BR,

I am getting this error on your page:

Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().
getbundl.com/:1 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().
getbundl.com/:1 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().
getbundl.com/:1 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().
getbundl.com/:1 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().

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[philipfemo]

This reply has been marked as private.

[Christopher]

Hi there,

Try to reduce video file to less than 2MB (as it’s a background video) and check again.

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope it helps.

[philipfemo]

Hi Christopher – I think it’s not a background video.
It is an embedded video..

[philipfemo]

So i found the primary issue @ http://www.getbundl.com/landing by deleting the 2nd video row “annotation” and that fixed the error. Is it perhaps because the same video is including in several different rows?
it seems odd. The problem is still showing @ http://www.getbundl.com/backuplanding as i had to duplicate the page before deleting the row.

[Lely]

Hi There,

Upon checking, the issue is coming from a custom Javascript code on Appearance > Customize > Custom > Edit Global JS:

setTimeout(function () {
  el = document.querySelector("#myvideo video")
  // Resume play if the element if is paused.
  if (el.paused) {
    el.play();
  }
}, waitTime);

Please remove that code and try again.

[philipfemo]

Hi Lely,

Working on http://www.getbundl.com/backuplanding , still casting the error after removing the custom JS. I am wondering if it is a bug due to multiple rows having the video w. autoplay on?

[Lely]

Hello Philip,

Yes. Autoplay should be set to ON to just one video element. We can’t autoplay multiple video at once.

[Author]

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