Tagged: x
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June 10, 2016 at 12:19 pm #1036155
ThemeXuserParticipantSince I updated on June 4th, the tabs on the single product page have been all messed up. They are displaying one on top of the other instead of in tabs and there is code visible throughout the single product page.
The site is spentright.com – I re-installed the previous version because I couldn’t leave it the way it was but if you want to see the problem i can update to the newest version.June 10, 2016 at 5:58 pm #1036549
JadeModeratorHi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
June 10, 2016 at 6:12 pm #1036559
ThemeXuserParticipantThis reply has been marked as private.June 10, 2016 at 6:13 pm #1036560
ThemeXuserParticipantThis reply has been marked as private.June 11, 2016 at 12:33 am #1036968
ChristopherModeratorHi there,
You’ve added script in text tab (http://spentright.com/wp-admin/post.php?post=1409&action=edit) which is causing the issue, please remove it.
Hope it helps.
June 11, 2016 at 6:09 am #1037188
ThemeXuserParticipantHi Christopher,
I have always put that script there for every product without an issue, this is only happening now with the update – I dont think this is the problem. I just removed the script and it is worse than before.
June 11, 2016 at 6:42 am #1037206
ThemeXuserParticipantI found the problem! the problem was being caused by the plugin “wpDiscuz”(https://wordpress.org/plugins/wpdiscuz) which changes out the product reviews tab to allow for comments and a discussion. Once I removed the plugin, all the tabs moved back into place.
June 11, 2016 at 6:46 am #1037208
ThaiModeratorGlad you’ve sorted it out.
If you need anything else, please let us know 🙂
June 11, 2016 at 8:40 am #1037320
ThemeXuserParticipantThanks!
June 11, 2016 at 8:40 am #1037322
ThemeXuserParticipantThis reply has been marked as private.June 11, 2016 at 8:45 am #1037327
ChristopherModeratorGlad to see that you were able to fix this.
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