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  • Author
    Posts
  • June 8, 2016 at 8:00 am #1031764
    ChriCi
    Participant

    Hello helper,

    my new X installation can not be updated.
    But it is successfully activated.

    regards
    chris

    June 8, 2016 at 8:00 am #1031766
    ChriCi
    Participant
    This reply has been marked as private.
    June 8, 2016 at 8:38 am #1031831
    ChriCi
    Participant
    This reply has been marked as private.
    June 8, 2016 at 12:08 pm #1032267
    Joao
    Moderator

    Hello There,

    Please do the following:

    1] Please go to X Addons > Home and revoke the validation.
    2] Please login to your account and revoke the license. https://community.theme.co/my-account/
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    Hope this helps.

    Joao

    June 9, 2016 at 3:17 am #1033626
    ChriCi
    Participant

    Thank You!

    June 9, 2016 at 4:15 am #1033692
    Rue Nel
    Moderator

    You are most welcome!
    If you need anything else we can help you with, don’t hesitate to open another thread.

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