Docs

[JuicyHats]

Validation of X theme does not work with new license and purchase code.
Gives me this details:

array(6) {
[“headers”]=>
object(Requests_Utility_CaseInsensitiveDictionary)#400 (1) {
[“data”:protected]=>
array(4) {
[“date”]=>
string(29) “Thu, 20 Oct 2016 15:14:07 GMT”
[“server”]=>
string(58) “Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4”
[“content-length”]=>
string(3) “491”
[“content-type”]=>
string(29) “text/html; charset=iso-8859-1”
}
}
[“body”]=>
string(491) ”

Not Found

The requested URL /api-v2/validate/b6e0eae5-282d-4871-8fa3-c4ced1930367/ was not found on this server.

Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 Server at community.theme.co Port 443

[Rahul]

Hey There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– Purchase Code

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[JuicyHats]

This reply has been marked as private.

[Friech]

Hi There,

Thanks for the credentials, but first pleasee contact your hosting and confirm the following:

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.

Please also read this post: https://community.theme.co/forums/topic/regarding-404-errors-when-unable-to-validate/

Cheers!

[Diablo]

This reply has been marked as private.

[Rue Nel]

Hi There,

Thanks for updating this thread! You are experiencing server misconfiguration issue. Please read this post: https://community.theme.co/forums/topic/regarding-404-errors-when-unable-to-validate/

Hope this helps.

[JuicyHats]

Thank you for the help, that solved the problem.
Followed your advice and I have now managed to validate the X.

Great support you guys 🙂

[Nico]

Happy to hear that.

Feel free to ask us again.

Thanks.

[Diablo]

Same here. installed php curl, restarted all good!! Thanks guys!!

[Christopher]

You’re welcome.

[Author]

Posts