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  • September 7, 2016 at 9:40 am #1164548
    Siefridt m
    Participant

    Hi,

    My client just brought a new licence but i can’t verify it.

    I attach the license downloaded from envato.

    Any help would be really appreciated.

    Thanks
    Oups realized it’s public, with the licence …. really bad. tried to delete or make private but couldn’t. So i tried to had another file (expecting to overwrite the previous one) but just haded that random facebook logo…
    Help ! 😉

    September 7, 2016 at 10:06 am #1164598
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    We recommend you to follow the proper validation method to verify your purchase code. To do so, you can follow this link : https://community.theme.co/kb/product-validation/

    Let us know how it goes!

    September 7, 2016 at 11:49 am #1164755
    Siefridt m
    Participant

    Hey,

    Thanks it worked, Envanto Api is back apparently.

    Could you delete or make private my previous post. The license is publicly shown.
    Thanks a lot

    September 7, 2016 at 12:45 pm #1164839
    Rahul
    Moderator

    Hey There,

    Glad it started working now!

    We’ve managed to delete the attachment from the thread.

    Thank You.

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