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Archive / Validated website – can't update X or cornerstone.
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  • August 11, 2016 at 10:41 am #1127339
    podomani
    Participant

    portablesolarllc.com

    The theme is registered and validated, yet I cannot update it. Under the dashboard -> Updates, it says:

    You have version 4.4.2 installed. Update to 4.6.1
    Validate X to enable automatic updates.

    Cornerstone says:
    You have version 1.2.4 installed. Update to 1.3.0. View version 1.3.0 details.
    Compatibility with WordPress 4.5.3: Unknown
    Validate X to enable automatic updates (go to “Addons” > “Home” to learn more.)

    However, updating theme I get: An error occurred while updating X: Update package not available.

    When updating cornerstone, I get: An error occurred while updating Cornerstone: Update package not available.

    Yet under Add-ons it says: Your site is validated.

    Driving me nuts that it is in this constant loop since I installed it. How do I make it stop.. for good.

    August 11, 2016 at 10:45 am #1127352
    podomani
    Participant

    Hi – I revoked my validation then added it again and then I was able to update.

    By my notes, this is the 3rd time I have had to do this. Is there a fix so I do not have to do this?

    August 11, 2016 at 11:02 am #1127371
    Rahul
    Moderator

    Hey There,

    We are really sorry for all the troubles you are facing while validating a website. We always try to fix the issues faced by our users. We’d surely look on the issue and it will be solved in our next update.

    Thanks for the feedback!

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