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[Adam W]

Hi there,

I originally had custom fonts working on my X-themed site, but that was over a year ago, and I can’t remember exactly how I did it.

Now I find the custom fonts not working, and I’m struggling to set them up again.

The clearest instructions I found on this was from this thread: https://community.theme.co/forums/topic/how-do-i-add-my-own-font-and-use-everywhere/page/2/

Which says:

“Go to
http://www.fontsquirrel.com/tools/webfont-generator

Upload the .ttf file of your font by clicking the “add font” button, then wait a bit and click “download Kit”.

Unzip the archive, and upload the .ttf, .eot, .woff and .svg file obtained into /wp-content/themes/x-child-themes

Then go to your “style.css” file and copy/paste the content of the stylesheet.css file of your unziped file from fontsquirrel.

The content of your child theme won’t be updated when you update X theme, so it should be ok for the future.

With the syntaxe of the stylesheet.css file, you won’t have to bother about the adress of your font file, as long as they are in the same folder as “style.css” (your x-child-themes folder).”

So I did all that, but the fonts don’t display. I must have done something similar before, as I still had the fontsquirrel fonts and the CSS already generated from when I got them working before.

Any ideas? Has something changed in x-theme or wordpress to stop this method working?

[Rue Nel]

Hello There,

Thanks for writing in! The steps were so detailed and it should work as suppose to. Unless there is something that prevents the font file from working. Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Author]

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