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  • June 7, 2016 at 5:44 am #1029670
    JOHNLEE_HOOKER
    Participant

    Hi,

    I am a great fan of x theme and am using it for my website: http://www.colorsevent.com

    I am currently on vacation and i noticed my site was down. So i called godaddy for assistance. After a discussion that took around half an hour, they informed me that it is something related with the theme that i am using since it is causing so many redirects?

    Please help me with this.

    Thanks

    June 7, 2016 at 8:35 am #1029879
    Rahul
    Moderator

    Hey There,

    Please make sure Cornerstone is active and updated to its latest version and X-shortcode plugin is disabled.

    If it still doesn’t work, please send us your WordPress admin credentials in a private reply for us to check it for you.

    Thanks

    June 9, 2016 at 2:41 am #1033570
    JOHNLEE_HOOKER
    Participant
    This reply has been marked as private.
    June 9, 2016 at 3:12 am #1033621
    Rue Nel
    Moderator

    Hello There,

    Thanks for the login credentials. Upon checking, your site is already live. And by the way, X 4.5.2 is now available! This release contains several bug fixes and we’re quite excited about the new features, so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

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