Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
I can see X is not active rather Twenty Fifteen. What you are facing to activate X on your site? Would you clarify the problem a bit because “my website does not work” is ambiguous and we are not sure what’s not working.