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  • September 2, 2016 at 6:23 am #1158330
    Danielle K
    Participant

    Hi,

    I have updated the theme – I updated via the WordPress dashboard but it said it failed to update. When I went to the site and the dashboard I got a white screen. This is a local version of WordPress running on my machine with Bitnami.

    I followed the manual update process as outlined on your site but it’s still white.

    Is there a way you can help given that my site is not on the web?

    Thanks

    Danielle

    September 2, 2016 at 8:01 am #1158422
    Joao
    Moderator

    Hi Danielle,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    September 2, 2016 at 8:30 am #1158472
    Danielle K
    Participant

    Hi

    My site is locally hosted on my machine as I’ve not put it online yet

    September 2, 2016 at 10:23 am #1158566
    Danielle K
    Participant

    Hi I have managed to fix this issue now – thanks

    September 2, 2016 at 11:38 am #1158648
    Joao
    Moderator

    Glad to hear it,

    Let us know if you need help with anything else.

    Joao

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