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  • October 16, 2016 at 8:28 pm #1218756
    Fran M
    Participant

    Hello,

    I am running WordPress 4.6.1 and have just updated to X4.6.4. I tried updating two different ways and get the same result:
    1. I updated from the WordPress Themes page. After flushing the cache and checking the effect I saw that it had badly messed up my website. I tried updating all the plugins, flushing after each. I tried deactivating all plugins. Didn’t solve the problem.
    2. I updated all the plugins. Everything worked fine on the website. Then I updated the theme via ftp, flushed all the caches. Immediate fail.

    I will send you the link to my staging site where I’m doing this work and also the link to my production site so you can see the difference.

    October 16, 2016 at 8:32 pm #1218764
    Fran M
    Participant
    This reply has been marked as private.
    October 16, 2016 at 11:09 pm #1218882
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. It seems that you are using a legacy child theme. I just went ahead and fixed the issue. You might want to check out this topic: thttps://community.theme.co/forums/topic/child-theme-updates/

    If you need anything else we can help you with, don’t hesitate to open another thread.

    Regards.

    October 17, 2016 at 8:55 pm #1220210
    Fran M
    Participant

    Thank you so much! As always, X support is the best!

    October 17, 2016 at 10:24 pm #1220259
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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