Navigation
Archive / Update not working
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • July 26, 2016 at 7:33 pm #1104306
    xtrait
    Participant

    When i try to update my x theme i receve this message:
    Une erreur est survenue lors de la mise à jour de X Pas d’archive de mise à jour disponible.

    what can i do?

    July 26, 2016 at 11:37 pm #1104595
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    July 27, 2016 at 4:01 pm #1105909
    xtrait
    Participant
    This reply has been marked as private.
    July 27, 2016 at 8:18 pm #1106244
    Friech
    Moderator

    Hi There,

    Thanks for the credentials, previous versions of x|theme on latest WordPress has an issue with automatic update. We advice that you manually update your x|theme. You can follow the manual update guide provided here: https://community.theme.co/kb/updating-your-theme-and-plugins/ then re-validate your site.

    Let us know how it goes.

    Cheers!

    July 28, 2016 at 7:48 am #1107005
    xtrait
    Participant

    Evreting fix!

    Thnks.

    July 28, 2016 at 10:50 am #1107263
    Christian
    Moderator

    You’re welcome. 🙂

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1104306 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>