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  • December 21, 2016 at 11:08 pm #1301389
    eywoaworld
    Participant

    Dear X

    I have just updated X and plugin and our website does not display properly any idea?

    http://www.eywoa.com

    thx for your help

    December 21, 2016 at 11:18 pm #1301397
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache, WP Fastest Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    By the way, I see that there are PHP notices in your site. You can get rid of these notices by disabling the WP_DEBUG mode. You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , false ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', false);

/* That's all, stop editing! Happy blogging. */

    When you revisit the page, you should no longer see the notices.

    Please let us know how it goes.

    December 22, 2016 at 12:22 am #1301429
    eywoaworld
    Participant

    Dear X
    Thanks for super fast response. I clear cache with wpfc but norw i can t find this file wp-config.php
    Sorry can t remember were is it.
    Big thx

    Regards

    December 22, 2016 at 12:32 am #1301437
    Rue Nel
    Moderator

    Hello There,

    The wp-config.php file can be found in your root directory or the directory where you have installed WordPress. You may need to login to your FTP to browse the directory or login to your cpanel and go to File Manager. Would you mind providing us the ftp login credentials so we can take a closer look and check out your wp-config.php file?

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    December 22, 2016 at 9:04 am #1301758
    eywoaworld
    Participant
    This reply has been marked as private.
    December 22, 2016 at 2:55 pm #1302034
    Darshana
    Moderator

    Hi there,

    Upon checking, I see that you’re running PHP v5.4.45 on your server. Please ask your hosting provider to update it to at least PHP v5.6.0 or above to avoid this kind of incompatibility issues.

    Let us know how it goes.
    Thanks!

    December 22, 2016 at 7:20 pm #1302285
    eywoaworld
    Participant
    This reply has been marked as private.
    December 22, 2016 at 8:06 pm #1302363
    eywoaworld
    Participant

    Dear X

    Thanks for your help, my host provider was OVH, and my php was 7.0 so i had to downgrade to 5.6 then it seems to sort out my issues.

    Any ideas on someone serious who could help on site map, broken link and google ranking please?

    THX

    Regards

    December 23, 2016 at 12:21 am #1302503
    Paul R
    Moderator

    Hi,

    You may contact us through this form.

    http://theme.co/x/contact/

    Thanks

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