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  • September 8, 2016 at 2:52 pm #1166943
    LTWWordpress
    Participant

    Hey all,

    As you can see in the picture, the icon in the Navbar for updates says I have 3 updates, but Updates shows I have only WPBakery VC to update (side note: this won’t update, saying “Update package not available” but I’ve had this problem before and I don’t even use VC so I’m not too worried about that). I have noticed this Navbar problem for probably a month now.

    If this is a major issue, could you guys help me out? If not, just let me know that my site isn’t going completely crazy on me.

    Thanks!

    September 8, 2016 at 2:54 pm #1166948
    LTWWordpress
    Participant
    This reply has been marked as private.
    September 8, 2016 at 11:03 pm #1167513
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I have checked your site and I can confirm that it is indeed displaying updates of 3 items but only Visual Composer is needing for some updates. I have flushed the cache and even remove the transient data yet it is not helping at all. By the way, the latest supported VC version in X is only 4.12 at this moment. You can check out the version compatibility here: https://community.theme.co/kb/version-compatibility/

    Our developers will be testing the latest VC first before pushing any updates in our X plugin repository since VC is bundled in X thus we are the ones who are in control of this updates. To fully understand how we utilize Visual Composer plugin in X, please check out this article: https://community.theme.co/kb/integrated-plugins-visual-composer/

    Hope this explains it briefly.

    September 9, 2016 at 3:02 pm #1168495
    LTWWordpress
    Participant

    Thanks for your help!

    Is it possible that VC is holding back two other related plugins from updating?

    September 10, 2016 at 12:54 am #1168949
    Rue Nel
    Moderator

    Hello Again,

    That I am not sure of because it seems all of the plugins is up to date. It could be from a transient or cache or something else. It can only be check right after we updated VC which will be release soon.

    Thank you for your understanding.

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