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[ExcelExpert]

I just updated to the latest version of XTheme and now my website is all over the place. I thought it was a caching issue at first so I have deactivated and even uninstalled the caching plugin I had (W3).

My site is not meant to be full width and it is now, all of the images are the wrong size, the background colours I set for sections have all gone and any text alignments have gone. This even happens if I preview a page from the edit screen (I thought I would get around any caching that way).

However when I go to edit the pages nothing has changed. Everything is where it should be and formatted as it should be.

My site is here;

http://www.excel-consultant.com/

I have asked my hosting company to roll back my site 24 hours to get rid of the update. I will gladly cancel that if someone can tell me what is going on

[Rahul]

Hey There,

Thanks for writing in!

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope this helps. If it doesn’t, kindly let us know. We’d be happy to further investigate it.

Thank you.

[ExcelExpert]

I deactivated all of the plugins apart from Cornerstone WPBakery Visual Composer and I had exactly the same results 🙁

If I deactivate them I get rubbish on the screen

[Jade]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Author]

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