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Archive / Update gone wrong! Cornerstone won't validate, child theme broken
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  • August 23, 2016 at 1:23 pm #1143533
    mizschmitty
    Participant

    Auto update wasn’t working, I think b/c we switched from dev domain to main domain (even though both now point to same place)? I updated the main domain in the license record: http://www.koworksllc.com. Still no auto update and according to web host, trying to edit with Cornerstone is causing usage spikes and slow delays.

    So I follow instructions for manual update. Name folder x-updating, add via ftp, rename x folder x-previous, rename x-updating to x. Now child theme is broken and Cornerstone won’t validate.

    Tried reading previous threads, but at this point I’m frustrated. This is not my bailiwick. I’m mostly a designer, not a developer. Please help!

    August 23, 2016 at 1:29 pm #1143547
    mizschmitty
    Participant
    This reply has been marked as private.
    August 23, 2016 at 3:21 pm #1143710
    Joao
    Moderator

    Hello There,

    Thanks for writing in! You should be able to update Cornerstone if you have X license validated.

    Please do the following:

    1] Please go to X Addons > Home and revoke the validation.
    2] Please login to your account and revoke the license. https://community.theme.co/my-account/
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    **Note auto-updte does not mean it will update itself, it means you can update X and it´s addons via WP Admin Dashboard instead of FTP.

    Hope this helps.

    If that does not work please provide your FTP Credentials as well in a private reply.

    Thanks

    Joao

    August 23, 2016 at 7:38 pm #1143901
    mizschmitty
    Participant
    This reply has been marked as private.
    August 24, 2016 at 3:39 am #1144388
    Paul R
    Moderator

    Hi,

    Upon checking, I can see your theme is added in another x directory – /wp-content/themes/x/x/

    http://screencast.com/t/8sz3wGSk3M

    It should only be – /wp-content/themes/x/

    Kindly move x folder into /themes

    Thanks

    August 24, 2016 at 10:02 am #1144799
    mizschmitty
    Participant

    Hello, That worked. Child theme is now fixed. Now I can go back to the original issue that I was trying to update hoping it would fix and it didn’t. But I’ll open a new topic for that. Thanks!

    August 24, 2016 at 12:45 pm #1145035
    Joao
    Moderator

    Thanks!

    Joao

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