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Hi,
Is it possible to undo activation of x-theme license? I managed to activate my license on the wrong site. I actived it on my test site insted of my main site. Could you change which site it is activated on for me please?
Hey There,
Here is the Step by Step process that should work to register your site, you can even try yourself before providing us your WP Admin Credentials, but if you prefer that you take care of it for you just provide the credentials.
1] Please go to X Addons > Home and revoke the validation. If you haven´t registered skip to step 2.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.
Let us know the credentials and we will look after you.
Thank you.
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