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[technicalsup]

hi i am using the x theme with wpml ! all my plugins ares up to date but when i change something on the slider it don t update on the site ! i can see the change when i preview my slider but the website still showing the old version of the page ! thanks

http://technicalsup.com/
WordPress 4.5.3 running X theme up-to-date
wpml Version 3.4.1.1
cornerstone Version 1.3.0
slider revolution 5.2.6

[Prasant Rai]

Hello There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[technicalsup]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for updating. I can see the same on backend and front-end for the slider. Make sure to clear cache after updating slider.

Cheers!

[technicalsup]

thanks for taking a look but it s not a browser cache problem the slide my_slide in the about page is talking about Techsupsol on the front but it suppose to be technicalsup as it is in the backend ! it look the same but but i did some important modification that did not take effect !

[Friech]

Hi There,

Please update your PHP version to 5.6 to make sure that this is not a compatibility issue.

Let us know how it goes.

Thanks.

[technicalsup]

yes ! i updated the php version to 5.6 but it didn t solve it !

[Rue Nel]

Hello There,

Thanks for the updates! I have compared both the backend and the your live slider here:
http://prntscr.com/c559z3

Please give further clarifications of what is not changing in the backend or in the frontend.

Thank you.

[technicalsup]

thank you as i said i made some changes that didnt take effect below are some examples

line 4

back end : Once you give us …… computer
front end: Once you give us …… Pc

line 11

front end: Techsupsol expert have a …….. it
back end : Technicalsup expert have a …… IT

last line

front end : Get unlimited support with Techsupsol
back end : Get unlimited support with Technicalsup

thanks to have a look on it

[Lely]

Hi There,

I can confirm the issue on the slider on this page:https://technicalsup.com/about/.
This might be a caching issue. Although you don’t have a caching plugin. Would you mind checking in with your hosting provider and asked if they have caching on their part? Do let us know how this goes.

[Author]

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