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Archive / unable to validate purchase code on WORDPRESS – cannot use theme
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  • November 10, 2016 at 12:29 pm #1252071
    Josephsmc
    Participant

    resolved

    November 10, 2016 at 12:36 pm #1252082
    Prasant Rai
    Moderator

    Hello Joseph,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Purchase code

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 10, 2016 at 1:54 pm #1252204
    Josephsmc
    Participant
    This reply has been marked as private.
    November 10, 2016 at 2:16 pm #1252231
    Josephsmc
    Participant
    This reply has been marked as private.
    November 10, 2016 at 6:52 pm #1252548
    Josephsmc
    Participant
    This reply has been marked as private.
    November 10, 2016 at 8:17 pm #1252679
    Friech
    Moderator

    Hi There,

    The site requires an authentication: http://prnt.sc/d5rw1u please provide us credentials.

    And try disabling that before validating the site.

    Thanks.

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