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  • August 30, 2016 at 9:38 am #1153430
    Baron B
    Participant

    Hello,

    I am unable to upload any images since i’ve updated wordpress, x and cornerstone. I’ve searched the forum and found several articles or links you’ve suggested with php fixes or .htaccess codes that I’ve tried, but it hasn’t fixed the issue. I’m not familiar with any coding or any backend fixes either, so i apologize.

    Any suggestions?

    login info in post below…

    August 30, 2016 at 9:41 am #1153436
    Baron B
    Participant
    This reply has been marked as private.
    August 30, 2016 at 10:35 am #1153537
    Christian
    Moderator

    Hey Baron,

    First, we need to know if this issue is caused by X or Cornerstone so please backup your site and then deactivate Cornerstone and switch to the default WordPress theme. Then, check if the issue persists and let us know.

    Thanks.

    August 30, 2016 at 11:08 am #1153577
    Baron B
    Participant

    ok, how do i go about backing up the entire site so I don’t lose anything?

    August 30, 2016 at 11:35 am #1153624
    Thai
    Moderator
    This reply has been marked as private.
    August 30, 2016 at 11:40 am #1153629
    Baron B
    Participant
    This reply has been marked as private.
    August 30, 2016 at 12:01 pm #1153675
    Thai
    Moderator

    Hi There,

    Could you please try adding the following code into your wp-config.php file in the root of your WordPress installation.

    define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

    Thanks!

    August 30, 2016 at 12:48 pm #1153746
    Baron B
    Participant
    This reply has been marked as private.
    August 30, 2016 at 2:55 pm #1153916
    Darshana
    Moderator

    Hi there,

    Please add the above mentioned code before the following line:

    /* That's all, stop editing! Happy blogging. */

    For more information about your issue, please refer to the following resource (http://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress).

    Let us know how it goes.
    Thanks!

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