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  • #1212639
    lovecoms
    Participant

    Hi, I am trying to upload demo content for ‘agency’ demo into my site and keep getting error message I’m sorry the demo failed to finish importing. I have increased the memory limit, but still unable to upload content.
    Many thanks for your help – i’ll post login details via private reply

    #1212640
    lovecoms
    Participant
    This reply has been marked as private.
    #1213067
    Rupok
    Member

    Hi there,

    Sorry to hear that you are having trouble. Kindly try the “Troubleshooting” part from here – https://community.theme.co/kb/demo-content/

    Thanks!

    #1213710
    lovecoms
    Participant

    I have increased memory limit again, as you advise in the troubleshooting – which I had already consulted and acted upon before posting this query. I still get this error message
    I am trying to upload agency demo content
    i have increased php memory limit

    Please assist.

    #1214170
    lovecoms
    Participant

    I’ve now increased memory limit to (‘WP_MEMORY_LIMIT’, ‘1024M’); and am still unable to upload demo content – from any of the stacks, or the built out demos
    Please assist.

    #1214198
    Rad
    Moderator

    Hi there,

    I checked the error log and it’s due to request timeout. Please add this code to your child theme’s functions.php

    function wpdocs_extend_http_response_timeout( $timeout ) {
       return 60; // seconds default wordpress is 5
    }
    
    add_filter( 'http_response_timeout', 'wpdocs_http_response_timeout' );

    Current timeout is 5 seconds, and it should change it to 1 minute.

    Thanks!

    #1214238
    lovecoms
    Participant
    This reply has been marked as private.
    #1214386
    Christian
    Moderator

    Hey there,

    The demo imported successfully on my second try. See http://dev.francisbuilding.com.au/.

    The issue is not with X though and might be due to web host limitations. If you can, please try testing other web hosts.

    Thanks.

    #1215355
    lovecoms
    Participant
    This reply has been marked as private.
    #1215650
    Friech
    Moderator

    Most likely, feel free to get in touch with us regarding any further queries about the X|Theme and Cornerstone.

    Cheers!

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