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  • August 9, 2016 at 3:51 am #1123389
    Sam G
    Participant

    Hi Team

    Error is being thrown when I try to install any Addons through the X-Theme ‘Home’ area. Details to follow..

    Thanks,
    Sam

    August 9, 2016 at 3:53 am #1123393
    Sam G
    Participant
    This reply has been marked as private.
    August 9, 2016 at 5:08 am #1123454
    Christopher
    Moderator

    Hi there,

    Thanks for writing in !

    Please contact your host provider. Here is a form letter you may use:

    Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to community.theme.co for setting up automatic updates. Here is the error message I’m receiving:

[screenshot, or copy/paste the verbose error message (see above regarding the &x-verbose flag)]

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.

Please advise on anything you discover. Thank you.

    Hope it helps.

    August 9, 2016 at 5:15 am #1123457
    Thai
    Moderator

    Hi Sam,

    Upon checking your website, I could see that it’s running under PHP 7.0.9:

    http://i.imgur.com/TKRDQUT.png

    Could you please contact to your hosting downgrade your PHP version to 5.6?

    Thanks.

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