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  • July 24, 2016 at 2:28 am #1100450
    ilkablue
    Participant

    Hey there,

    I built my website pre cornerstone, using visual composer. I intend to update the page stop cornerstone but don’t have time to do that at present and need to tweak/edit some content BUT I’m unable to open my pages with visual composer, actually i’m unable to open with anything other than the backend code – hmmmm, what do you suggest?

    Thanks so much – full login details and website url etc coming in next post.

    Kindly,
    Ilka.

    July 24, 2016 at 2:29 am #1100451
    ilkablue
    Participant
    This reply has been marked as private.
    July 24, 2016 at 2:49 am #1100469
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I have checked your site and it seems that you have updated your WordPress yet you are using an older version of Visual Composer. Most of the time outdated theme and plugins may create issues in your site. Can you confirm that you are fully updated? (Theme and Plugins)

    Our latest versions are:
    X Theme: 4.6
    Cornerstone: 1.3
    Visual Composer: 4.12

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Please let us know how it goes.

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