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[Engelbertink]

In wordpress i see: Your license of X is not validated.
so I put my purchase code in and hit enter then I get:

Uh oh, we couldn’t check if this license was valid. Details. GO BACK

What i’m i doing wrong??

[Rue Nel]

Hello There,

Thanks for writing in!

To properly validate your site, please do the following:
1] Please login to your account and assign the license. You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
2] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

[Engelbertink]

Sorry doesn’t work.

This is the error: cURL error 7: couldn’t connect to host

[Christopher]

Hi there,

Please contact your host provider, here is a form letter you may use:

Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to community.theme.co for setting up automatic updates. Here is the error message I’m receiving:

[screenshot, or copy/paste the verbose error message (see above regarding the &x-verbose flag)]

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
– Check into the error message above.

Please advise on anything you discover. Thank you.

Hope it helps.

[Author]

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