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  • November 26, 2016 at 5:12 pm #1271694
    indiefalcon
    Participant

    Hi
    I’m getting the ‘Uh oh, we couldn’t check if this license was valid.’ when I try to activate, I’m building the site on behalf of a client so the URL being registered isnt at TLD level, its domain.com/clientname

    Anyway please advise.

    Thanks
    Indiefalcon

    November 26, 2016 at 9:39 pm #1271862
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! To properly validate your site, please do the following:
    1] Please login to your account and assign the license. You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    2] Go back to X Addons > Home again, and insert the license again.

    And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

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