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  • #1238300
    Reggierood
    Participant

    Hi.

    Ik want to change the uber menu bar but when i want to do that in customizer it looks diffrent how i created before. I already cleared my cache wich made it change only outside of customizer.

    What can i do?

    #1238302
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    #1238348
    Reggierood
    Participant
    This reply has been marked as private.
    #1238373
    Joao
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Also let´s try to improve your memory limit:

    Hi There,

    Would mind adding this in your wp-config.php located at the root directory of your site.

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Here you have a video tutorial in any case:

    Let us know how it goes.

    Thanks

    #1239069
    Reggierood
    Participant

    Hi.

    Both didnt work. It there a change that i need to reinstall my ubermenu?

    #1239167
    Paul R
    Moderator

    Hi,

    Yes please try re-installing ubermenu and see if that fixes the issue.

    Thanks

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