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  • July 28, 2016 at 4:36 am #1106813
    3b1a2f46-a516-40cf-beba-b611930e4819
    Participant

    Hi,

    I have an issue that has been brought to my attention that my Typekit fonts are failing to load on Internet Explorer. I am using a Mac so I’m not using IE at all. I have attached a screen shot in the next reply but it looks like it’s defaulting to Times New Roman.

    I’ve looked at the support for Typekit and it says I need to ensure that the code below is not displayed in my code.

    <meta http-equiv="X-UA-Compatible" content="IE=8">

    I’m not sure where this would be if it was in there at all.

    Can you help to rectify the issue?

    July 28, 2016 at 4:38 am #1106816
    3b1a2f46-a516-40cf-beba-b611930e4819
    Participant
    This reply has been marked as private.
    July 28, 2016 at 5:03 am #1106854
    Christian
    Moderator

    Hey there,

    That code is not present in X.

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thanks.

    July 28, 2016 at 6:25 am #1106939
    3b1a2f46-a516-40cf-beba-b611930e4819
    Participant

    Hi,

    I think we have sorted the issue. I will let you know if we require anymore help.

    Thanks

    July 28, 2016 at 8:22 am #1107047
    Joao
    Moderator

    Thanks for lettings us know,

    Joao

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