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  • June 20, 2016 at 9:14 am #1050654
    nouvelleciblestudio
    Participant

    Hi everyone!

    I just bought a new X-theme v4.5.2 licence for a new private intranet website….

    I disabled X-theme “X Integration” option, because I like to use the basics elements included in Visual Composer, and great surprise, the list of elements is almost empty (see screenshot in attachment in this message)
    I cleared my cache after to disable “X Integration” option without effects 🙁
    What to do? there is a bug?

    It’s odd, I haven’t this problem on another website using X-theme… very weird…

    Regards,

    Nico.

    June 20, 2016 at 9:22 am #1050665
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! What is the current version of your visual composer? Could you please try deleting it and then you can install the latest version through X Addons section within your WordPress backend.

    Let us know how it goes.
    Thanks!

    June 20, 2016 at 9:37 am #1050692
    nouvelleciblestudio
    Participant

    I done, unsuccessfully 🙁

    My current version of Visual Composer is 4.11.2.1, WordPress informs me that a new version 4.12 is available, but I cannot update it… of course we must to wait that Theme.co updates yourself a new build of theme with new updates embedded 🙂

    June 20, 2016 at 10:19 am #1050783
    Christian
    Moderator

    Hey there,

    That is the latest supported version (see https://community.theme.co/kb/version-compatibility/). Please ignore the update notification for now.

    Thanks.

    June 20, 2016 at 10:23 am #1050795
    nouvelleciblestudio
    Participant

    Hi, I reinstalled all again, the problem still there 🙁

    EDT: We can see in my new screenshot attached, it seems tht the plugin doesn’t contains all elements?

    Regards,

    June 20, 2016 at 11:07 am #1050905
    nouvelleciblestudio
    Participant

    ok, I found the solution, I have to uncheck all “Hide Teaser Metabox”, “Remove Native Elements”, “Remove Default Templates”, “Remove Frontend Editor” and “Hide Design Options” options in and to end up uncheck “X Integration” and not “X Integration” directly first !
    Now, it works!!! I get all basics elements included in Visual Composer… there is probably a bug or something to recheck to avoid this problem….
    Maybe no to hide the options when we disable “X Integration” option…

    Cheers,

    June 20, 2016 at 1:08 pm #1051099
    Darshana
    Moderator

    Glad you were able to figure it out 🙂

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