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I am trying to build a site on a subdomain using X. There is no site on the main domain and will be using a different theme. I am activating the license for the first time inputting the license code in the subdomain install. There error I get is that your license is valid, but is currently active elsewhere. The license has never been active on another site and if you look you will see the license is assigned to the subdomain.
I am using multisite and I am assuming the issue is related to that. Could you take a look and see what the issue is. I will put the credentials in the next post.
My concern, reading other posts, is that X is not maybe multisite compatible, which would be a shame. It seems most of the posts on this subject get sidetracked on licensing. I understand the licensing and know I will need a license for each separate site. I am trying to activate one.
I am installing the theme and then network activating it so the software is available across the site and then activating the child theme specific to the subdomain. It would seem that at that point if the license and subdomain match it should activate. Please take a look and give me your feedback on this.
Hey there,
Please give us your purchase code in a private reply also so we could check if there’s an issue with it.
X is Multisite compatible also.
Thanks.
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