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[HighConcept_Media]

I nested this comment in another thread.

Our site was up and working as a test site last week. Uploaded site to new server (totally different server) and it was working perfectly on Saturday and the site has not been altered since that time.

As of this morning galleries, counters, and blogs are not populating on either the client site or the test site.

Specifically, population of content has been intermittent and inconsistent. Slider is intermittent, gallery is empty except when hovered, counters do not populate, blog excerpts do not populate. Menu anchors not working.

Website is: intersekt.ca
Wordpress 4.6.1
X Theme 4.6.2
Cornerstone 1.3.2

Tried the Transient plugin (as recommended in the other thread) and it made no difference.

This site is supposed to be up and working for the client this morning — immediate help with this would be greatly appreciated!

Dan

[Christian]

Hey Dan,

I checked your site and everything is working fine. I didn’t experience the issues you described. Please try clearing your browser history and check again.

Thanks.

[HighConcept_Media]

Site seems to work fine in all browsers (including Chrome mobile) other than Chrome (53.0.2785.101). Cleaning browser history did not impact it.

But in Chrome desktop version the issue is still occurring and wasn’t happening on either the client site or our test site before today.

[Joao]

Hi There,

Would mind adding this in your wp-config.php located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Let us know how it goes.

Thanks

[HighConcept_Media]

I’ve added the two lines into the wp-config.php before /* That’s all, stop editing! Happy blogging. */ and it is still not working. I’ve cleared my browsing history and cache again just to make sure. We’ve also checked this on multiple computers here to confirm it’s not just happening on mine.

What is odd is that sometimes the slider works but the navigation, gallery, blog, and counter fail. Then next time it will be a different group but it is always out of those five elements. The site was live and perfect yesterday morning. We haven’t touched it since then.

Anything you can do to help is really appreciated.

[Lely]

Hi There,

Can you give us video screencast of the issue. I can’t seem to duplicate it. See this:http://screencast-o-matic.com/watch/cDQIfsjleo.

[Lely]

Hi There,

Can you give us video screencast of the issue. I can’t seem to duplicate it. See this:http://screencast-o-matic.com/watch/cDQIfsjleo.

[HighConcept_Media]

This reply has been marked as private.

[Christian]

The recording didn’t upload. Please use a video hosting site and give the link to us.

Thanks.

[HighConcept_Media]

The problem is on our end. But I am sharing so you are aware of it. Apparently, there is an extension in chrome that is causing it. Once I disabled the extensions the problem disappeared. Once I go through them and find the culprit, I will share — but likely one of them were updated over the weekend and wreaked havoc on this (and some other interactive elements of other sites).

Thanks for your assistance — and sorry for the wild goose chase.

[Joao]

Glad to hear you found the root of the problem.

Thanks for letting us know and reach us if you need help with anything else.

Joao

[Author]

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