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  • November 3, 2016 at 9:29 am #1242416
    EnricoDS
    Participant

    Hello,
    I need to separate the X license from my account and transfer it to a client new account (also need to create it).
    Thank for support!

    November 3, 2016 at 9:51 am #1242457
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind sharing the following things with us :

    -Purchase Code to be transferred

    We’ll free up the purchase code so your customer or you can now create a new account with that purchase code or add it to an existing account.

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks for understanding!

    November 3, 2016 at 10:00 am #1242474
    EnricoDS
    Participant
    This reply has been marked as private.
    November 4, 2016 at 4:32 am #1243554
    Rubin
    Keymaster

    Hey There,

    No, the customer hast o register a new account and revalidate. Do you want me to proceed?

    November 4, 2016 at 6:02 am #1243601
    EnricoDS
    Participant

    Slider Revolution will stop working, it’s right? If so, I need to synchronize with customer before moving forward.

    November 5, 2016 at 4:31 pm #1245277
    Rubin
    Keymaster

    No, all extensions will continue to work you just won’t receive any automatic updates.

    November 16, 2016 at 9:23 am #1259440
    EnricoDS
    Participant
    This reply has been marked as private.
    November 17, 2016 at 5:29 am #1260854
    Rubin
    Keymaster

    Hey There,

    I’ve freed up the license for you. All the best!

    January 2, 2017 at 9:55 am #1312718
    imanuelschipper
    Participant
    This reply has been marked as private.
    January 3, 2017 at 4:58 am #1313933
    Rubin
    Keymaster

    You’re all set!

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