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  • October 24, 2016 at 12:16 pm #1228612
    Missy S
    Participant

    Hello,

    I registered the wrong domain on 1 of my licenses. How can I get it fixed?

    October 24, 2016 at 12:25 pm #1228620
    Missy S
    Participant
    This reply has been marked as private.
    October 24, 2016 at 12:59 pm #1228666
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    You can simply transfer the licenses by visiting the Account section. Just go to Account and then click on Licenses and there you should see your license. Unassign the licenses from the site and your Purchase code will be free to validate to a new domain. For more information, you can walk-through the below guidelines :

    https://community.theme.co/kb/product-validation/

    If you are transferring the license to your client and they want to have access to the forum, you will need to create thread and send us the following info:

    Purchase Code / Themeco License
    Username to transfer from
    Username to transfer to

    We will then forward this to the team that handles licenses.

    Thanks for your understanding!

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