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  • #1231818
    quaintance-weaver
    Participant

    There have been some posts about this before, but they haven’t really answered my question. So bare with me.

    In my case, this is the second x theme we have purchased. First one works great no problems. The second however is on a staging site right now and the only tabs on the left are dashboard and profile. At the top of the dashboard, it says “This X license is ​not validated. Fix. But when you click the ‘fix” link it takes you to page that says “Sorry, you are not allowed to access this page.”. So I’m at a loss at what I can do to get it up and running.

    Thank you for your help.

    #1231911
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    You can simply validate your site by entering the Purchase code to the given field. For more information, you can follow below guidelines to validate the purchase code :

    https://community.theme.co/kb/product-validation/

    Hope this helps!

    If you need any further information, kindly let us know. We’d be happy to assist you with it.

    Thank you.

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