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  • #1230427
    Eric
    Participant

    I am trying to figure where this is coming from. There is a “> at the very top left of the site before the top bar.

    When I inspect it, it says its coming from: <meta name=”theme-color” content=”#ffffff”>”>

    Site is http://www.link360inc.com

    Thanks for your help on this!

    #1230582
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! Please navigate to Appearance > Customize > Custom > Edit Global Javascript and remove <script></script> tags. There is no need to write the <script></script> tags in the Customizer as they are added by default.

    Let us know how this goes!

    #1231357
    Eric
    Participant

    This is exactly what is in Edit Javascript field. Are you sure that is what is causing that?

    <!– Start of Async HubSpot Analytics Code –>
    <script type=”text/javascript”>
    (function(d,s,i,r) {
    if (d.getElementById(i)){return;}
    var n=d.createElement(s),e=d.getElementsByTagName(s)[0];
    n.id=i;n.src=’//js.hs-analytics.net/analytics/’+(Math.ceil(new Date()/r)*r)+’/2343211.js’;
    e.parentNode.insertBefore(n, e);
    })(document,”script”,”hs-analytics”,300000);
    <!– End of Async HubSpot Analytics Code –>

    #1231360
    Eric
    Participant

    I took this out: <script type=”text/javascript”> and the “> still up there.

    #1231380
    Thai
    Moderator

    Hi There,

    In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / Password

    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1231396
    Eric
    Participant
    This reply has been marked as private.
    #1231450
    Joao
    Moderator

    Hi There,

    Please update all your plugins and test for plugin conflict.

    You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes,

    Joao

    #1231509
    Eric
    Participant

    OK. I updated WP, the theme and all plugins. Deactivated all the plugins one by one and the “> is still there. What else can we do.

    Thanks

    #1231682
    Rupok
    Member

    Hi there,

    That’s surely a bit weird. I can’t see any potential cause from where it might come. Please check if you have added any custom scripts anywhere.

    Meantime you can add this under Custom > CSS in the Customizer to fix this quickly :

    body > .site {
      margin-top: -30px;
    }

    Thanks!

    #1231740
    Eric
    Participant

    Hi Rupok,

    That’s a quick fix! The only script on the site is the one for HubSpot and I removed it and it didnt go away. What would generate this: <meta name=”theme-color” content=”#ffffff”>”> Because that’s where its coming from – you see it at the end.

    #1231947
    Darshana
    Moderator

    Hi there,

    Upon further investigating, I see that you have added the following code under Appearance -> Customize -> Site Icons -> Favicon Path which cause this issue.

    <link rel="apple-touch-icon" sizes="57x57" href="/apple-icon-57x57.png"> <link rel="apple-touch-icon" sizes="60x60" href="/apple-icon-60x60.png"> <link rel="apple-touch-icon" sizes="72x72" href="/apple-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="/apple-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="/apple-icon-114x114.png"> <link rel="apple-touch-icon" sizes="120x120" href="/apple-icon-120x120.png"> <link rel="apple-touch-icon" sizes="144x144" href="/apple-icon-144x144.png"> <link rel="apple-touch-icon" sizes="152x152" href="/apple-icon-152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-icon-180x180.png"> <link rel="icon" type="image/png" sizes="192x192" href="/android-icon-192x192.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="96x96" href="/favicon-96x96.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/manifest.json"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="msapplication-TileImage" content="/ms-icon-144x144.png"> <meta name="theme-color" content="#ffffff">

    You just have to set the Favicon path there.

    Thanks!

    #1232996
    Eric
    Participant

    Hmm… Ok. I think the client went in and tried to add that. THANK YOU!!!

    #1233051
    Joao
    Moderator

    Glad to see we managed to find the issue 🙂

    Have a great day,

    Joao

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