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  • September 29, 2016 at 2:54 am #1195343
    upskillacademy
    Participant

    hey all,

    I’m getting a 404 error for this themes/x/framework/css/site/stacks/integrity-light.css when checking page speed in water fall.

    How do we go about fixing it up?

    Thanks in Advance

    Dk

    September 29, 2016 at 2:55 am #1195344
    Lely
    Moderator

    Hi Dk,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    We need to check if the file is really not existing. If it exist on the location, this might be a server issue.

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    September 29, 2016 at 7:07 pm #1196502
    upskillacademy
    Participant
    This reply has been marked as private.
    September 29, 2016 at 11:19 pm #1196862
    Rue Nel
    Moderator

    Hello There,

    Regretfully we cannot give an email address. Please be advised that we have several staff working 24/7 with different timezones. It would be good if any of our staff could access the site for easier and faster support. Meanwhile, it seems that you are using a legacy child theme. I am just guessing because I do not have any clue of the url of your site. Please check out this topic which can resolve your issue: https://community.theme.co/forums/topic/child-theme-updates/

    Hope this helps.

    October 1, 2016 at 7:54 am #1198446
    upskillacademy
    Participant
    This reply has been marked as private.
    October 1, 2016 at 9:17 am #1198519
    Thai
    Moderator

    Hi There,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    October 4, 2016 at 3:44 am #1201675
    upskillacademy
    Participant

    Everything is updated.

    I still have this issue.

    October 4, 2016 at 5:16 am #1201744
    Christopher
    Moderator

    Hi there,

    I’m sorry you’re experiencing this after the update. What you’re seeing is a result of the X CSS path structure being changed back in version 4.3.3. You can fix this by using the updated child theme format that isn’t stack specific. Or you can update the path in style.css of your child theme. For more information on this process, take a look at the 4.3.3 release notes: http://theme.co/changelog/#theme-4-3-3

    Thanks.

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