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[HubSplash]

Hi, My Themeco Licence is activated on my main production site, domain.io and another development site. Im in the process of transferring my production site files onto a subdomain, subdomain.domain.io, but when I tried activating my licence, The system gave this message:- “Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.” My subdomain is still the same site, its just a subdomain. Please advise. Thank you.

[Rue Nel]

Hello There,

Thanks for writing in! Please be advised that we adhere to Envato’s one license policy. You can use one license code to you domain and a staging site. Having a sub domain, it will be considered as another WP installation. You will have to reassign the license to your sub domain so that you can use to validate that sub domain.

To properly revoke and revalidate your site, please follow this steps:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

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