Docs

[businessartisan]

Hey Guys!

We have this theme installed on our site gmfn.net – It was previously used on one of our old sites, which has now been re-designed with a custom theme, as such we’re looking to move these into the GMFN.net site.

However, Our theme won’t activate with the license provided, I’ve attached screenshots to show how we’re looking upon trying to enter the activation code, and also how the licenses look in the back-end panel.

When entering the code into the theme:
https://www.dropbox.com/s/q44dsxxnz2xyna1/Screenshot%202016-05-25%2020.37.21.png?dl=0

The theme.co back-end which specifies where we’d like to use the plugin
https://www.dropbox.com/s/g6ug85c0duyg7ey/Screenshot%202016-05-25%2020.41.24.png?dl=0

Could anyone please advise?

Thanks!

[John Ezra]

Hi there,

Thanks for writing in! Have you revoked the license from the old site? Are you using the license key instead of an old API key? If you have checked the above and still run into issues, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials
– Purchase / License Code

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff. Thanks!

[Author]

Posts