Docs

[PSC]

My theme is not coming up with an update message yet it is reported ad 4.4.2 and says the latest version is 4.5.2?

Cornerstone also says it needs validating but when I click it it just refreshes the page.

The website is running VERY SLOWLY and I would like some assistance in sorting these version errors please.

Thanks in advance

Kind regards

[Christopher]

Hi there,

1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

In regards with site performance, check this KB article : https://community.theme.co/kb/performance

Hope that helps.

[PSC]

I have tried that but the issue remains the same:

My theme is not coming up with an update message yet it is reported ad 4.4.2 and says the latest version is 4.5.2

I want to update to latest version automatically

X has been re-validated yet still being reported as old version.

Kind regards

[Thai]

Hi There,

You can try manual updating your theme & plugin: https://community.theme.co/kb/updating-your-theme-and-plugins/.

Let us know how it goes!

[Author]

Posts