-
Posts
-
Hello,
We recently bought the X Theme and when we try to activate it using the purchase code the system responds to us No working transports found.
We would like to know the cause of the problem and solve it
Thank youHi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– Purchase codeDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
Hello Christopher,
Thanks for your quick answer.
We are designing a page for a client that already has a website, so we are developing it in a private network that can only be accessed via VPN
Could that be the reason for the problem?
Hey There,
You can simply active the theme by inserting a purchase code into the given field. For more information about the activation or validation process, kindly walk-through the following link and the guidelines given there.
https://community.theme.co/kb/product-validation/
Hope this helps!
Hi there,
I guess your site is too much protected and can’t communicate with Themeco server. Let’s review this article and check the configurations – https://community.theme.co/kb/connection-issues/
Hope this helps.
Finally we have solve the problem checking the configuration and reducing the protection.
Thank you very much
- <script> jQuery(function($){ $("#no-reply-1274485 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>
